Across the globe, organizations are adjusting to the new “normal” of a remote workplace. And while remote work offers its perks, peer to peer interaction is all but lost when confined to your living space.
How knowledge management promotes culture.
Company culture is a key piece of an organizational puzzle. When a healthy culture exists, employees are more motivated to perform their professional duties, resulting in better success of the business. Maintaining a thriving company culture with a propagated workforce is possible with the aid of a Knowledge Management System (KMS).
Knowledge Management is a well-kept but essential secret that businesses are implementing to unite employees. With a KMS:
· Individuals feel value and empowerment by sharing tacit knowledge and having a lens to see fellow employees utilizing that knowledge.
· Confidence is restored through the safety of knowing that no matter where or from what device, knowledge is at their fingertips.
· Employees have the ability to communicate and collaborate, shrinking the feeling of solitude.
How to recognize the right way.
Recognition is also a vital part of good culture. Recognizing an individual for their successes makes them feel like an asset to the business, creates loyalty and will push them to continue contributing effort. However, there are a few tricky parts when rewarding employees:
· Ensuring individuals are “fairly” rewarded and not receiving special treatment by rewarding one employee over the other.
· Staying consistent in the rewards. Rewarding someone for an achievement and then not rewarding them when they make other achievements.
· Dispersing a reward that the employee is interested in and will ignite motivation to receive it.
Adding a points-based rewards method with a KMS is a significantly effective way to recognize and thank employees for their hard work. This eliminates ‘special treatment’ by restricting the number of points distributed to any one individual. Consistency is also achieved through setting specific parameters for receiving rewards. This way, there is no gray area on what needs to be done to receive a reward. Points are a universal way to reward employees because the employee gets to choose what they want to do with the points they earn.
And in the end, you will be rewarded with higher efficiency and employee satisfaction.